What is the first step in performing a task analysis?

• A. Collect information
• B. Define performance
• C. Identify standards
• D. Develop criteria

Answer: (A)

Collecting information about how the task is currently done is the essential first step in performing a task analysis. You need an accurate picture of the actual steps, sequence, tools, environment, and any variations in who performs the task before you can decide what good performance looks like or set standards. By gathering data through direct observation, interviews with experienced personnel, reviewing existing procedures, and analyzing records, you build a factual foundation. This foundation lets you map out each action, decision point, safety consideration, and potential bottleneck. Once you know what is actually happening, you can define what successful performance should look like, identify applicable standards, and develop measurable criteria to assess performance. Skipping this step risks missing critical steps or misjudging how long things should take, which leads to a flawed analysis and training plan. In short, start with gathering the current reality, then describe performance, set standards, and establish criteria.